We aim to make your experience smooth and stress free for both you and your pup! Here’s how refunds work:
1. Full Refunds
You’re eligible for a full refund if:
- You cancel your booking before the start time.
- We have to cancel your booking due to weather, maintenance, or other unexpected issues
2. Partial or No Refunds
Refunds are not guaranteed if:
- You cancel after the start time of your reservation
- You don’t show up.
However, in many cases, we’re happy to offer credit toward a future booking instead—just reach out!
3. How to Request a Refund
To request a refund or credit, email us at admin@beesmilesllc.com with your booking details. We’ll respond within 24 hours.